Terms of service

Terms of Service
Last updated: 3 October 2026

Please read these Terms of Service carefully before using fleurdefungi.com.au (the "Service"), operated by Fleur de Fungi, ABN 27 297 255 863. By accessing or using the Service, or placing an order, you agree to these Terms. If you do not agree, please do not use the Service.

1. Products
Fleur de Fungi grows fresh gourmet mushrooms and makes dried mushrooms and mushroom liquids. We also sell grow kits and grower supplies.

  • Availability: Products are subject to availability. Because we grow and harvest in small batches, stock and varieties can change without notice.
  • Accuracy: We take care to keep descriptions, pricing and availability accurate, but errors can occur. If we find an error in the price or description of an order you have placed, we will contact you and give you the option to proceed at the correct price or cancel for a full refund.
  • Fresh mushrooms are perishable and available for farm pickup only. Please see our Shipping and Pickup policy.
  • Grow kits: Growing results depend on your environment, including moisture, humidity, temperature and airflow, which we cannot control. If you need help with your kit, contact us and we will gladly assist.
  • Product information: Information on this website is general and is not medical advice. If you are pregnant, taking medication, or have a medical condition, speak to a health professional before use.

2. Orders, pricing and payment

  • All prices are in Australian dollars (AUD) and include GST where applicable.
  • Payment methods are shown at checkout and processed securely through Shopify.
  • Your order is accepted when we confirm it by email or dispatch it. We may refuse or cancel an order if fraud or an unauthorised or illegal transaction is suspected, or if stock is unavailable. If we cancel, we will refund you in full.

3. Shipping and delivery
Shipping costs are calculated at checkout based on weight and location. Delivery times are estimates only. We are not responsible for delays caused by carriers or events outside our control, such as weather. If your parcel is lost or damaged in transit, contact us and we will arrange a replacement or refund. See our Shipping and Pickup policy for details.

4. Returns, refunds and cancellations
Our Returns, Refunds and Cancellations policy forms part of these Terms.

5. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms limits those rights. To the extent the law allows, and subject to those rights, we are not liable for loss or damage that was not reasonably foreseeable.

6. User obligations
You agree not to use the Service for any unlawful purpose, to breach any Commonwealth, state, territory or local law, or to interfere with or circumvent the security of the Service.

7. Intellectual property
The Service and its original content, features and functionality are the property of Fleur de Fungi and its licensors. Our trademarks, images and trade dress may not be used without our prior written consent.

8. Privacy
Our Privacy Policy explains how we collect and use your personal information.

9. Suspension
We may suspend or end your access to the Service if you breach these Terms or misuse the Service.

10. Governing law
These Terms are governed by the laws of Queensland, Australia. You agree to the non-exclusive jurisdiction of the courts of Queensland.

11. Changes to these Terms
We may update these Terms from time to time, and the updated version will be posted on this page with a new date. Changes do not affect orders already placed. By continuing to use the Service after changes take effect, you accept the updated Terms.

12. Contact
hello@fleurdefungi.com.au